Typically, hospice care starts as soon as a formal request or a ‘referral’ is made by the patient’s doctor. A Serene Care staff member will make contact with the patient/family within 24 hours of that referral, providing the visit meets the needs and schedule of the patient and family/primary caregiver. Usually, hospice care is ready to begin within a day or two of the referral. However, in urgent situations, hospice services may begin sooner.
Now is the best time to learn more about hospice and ask questions about what to expect from hospice services. Although end-of-life care may be difficult to discuss, it is best for family members to share their wishes long before it becomes a concern. By having these discussions in advance this allows patients to be a part of the discussion and play an active role in their care.
The Medicare hospice program consists of two 90 day periods and unlimited 60-day periods. This means patients may be on hospice for one day, week, month, or year. The length of stay on hospice is unique to the individual and their disease process.
Only Physicians, Assisted Living Communities & POA’s are generally granted access to patient’s medical records. All parties must sign a 3rd party PHI/HIPAA agreement providing that patient has already granted permission to view patient information. These people, and others that have been granted access may use our online charting system to look at a patient’s complete chart with our company. A link to our online charting system can be found under the ‘RESOURCES’ tab.
Our Hospice services can be provided to a terminally ill person wherever they live. This means a patient can receive services living in a private residence in the community, Independent Living, Assisted Living, and Skilled Nursing Facilities. Serene Care has contracts with several area nursing home to serve residents of the facility.